What is your cancellation and refund policy?

All sales are final. You can cancel or change your booking online in My Booking History up to 24 hours in advance of your visit. If you fail to adhere to the cancellation policy as stated under the terms and conditions we have the right to charge you a $50 fee (or full amount for services less than $50) for that time slot. Prices are guidelines only and can vary depending on the staff member and the service performed in the salon. For issues post lash extension or lash lift services, please read the relevant article here.